Support
Answers to the most common questions. Still stuck? Email support@be-nacao.info.
Playing the game
How do I kick the ball?
Put your finger in the lower part of the screen and swipe up. The length of the swipe sets the power; sliding left or right sets the direction. A golden line shows where the ball will fly. Lift your finger to shoot.
How do combos work?
Every ring you hit in a row raises the combo multiplier (x2, x3 …) and multiplies the ring's points. A miss resets the combo to x1.
How do I earn stars?
Each level has an objective shown at the top of the screen. Completing it gives the first star; reaching the two score marks gives the second and third. You can replay any level to improve your stars.
How do I unlock new beaches?
Beaches unlock with your total stars: Ipanema at 12, Leblon at 26, Barra at 42, Búzios at 60 and the Carnival finale at 80. Within a beach, each level opens when you clear the one before it.
The ball keeps curving away from the ring.
That is the breeze. On windy levels a "Breeze" chip and a flag show the wind direction and strength — aim a little against the wind.
What are the grey rings?
Grey rings are traps: hitting one takes 50 points away. They appear on the Carnival beach and in some challenges.
How do challenges work?
Challenges are short rounds with special rules, such as "one miss ends the run" or "a crown ring every 5 seconds". Completing a challenge for the first time rewards coins and a unique ball.
How do I get new balls and kits?
Open the Locker. Shop items are bought with coins you earn by playing; challenge balls are won by completing their challenge. Tap an item you own to equip it. There are no real-money purchases in the game.
Progress and settings
Where is my progress saved?
On your device only. There are no accounts, so progress is not synced between devices and is removed if you uninstall the game or clear its app data.
How do I start over?
Open Settings and tap "Reset progress". This deletes stars, coins, records and locker items and cannot be undone.
How do I change the language?
Open Settings → Language. The game is available in English and Português (Brasil).
How do I turn off music, sound or vibration?
Open Settings and use the Music and Sound sliders and the Vibration switch.
The game runs slowly or the screen looks wrong.
Close other apps, restart the game and make sure your device has the latest system update. If the problem stays, email us your device model and a screenshot.
Contact support
Email support@be-nacao.info or use the form on the Contact Us page. Please include your device model, system version and a short description of what happened. We usually reply within a few business days.
